Account administration and identity verification for private clients

An account administration fee is charged only when the client does not use the account at all for at least 2 years. This fee is used to cover the administration expenses of the unused account until the account becomes empty and is automatically closed. The client is always informed about the fee to be charged via all of their email addresses known to us.

Service Fee
Account opening or closing in the system Free
Account opening or closing at the Paysera branch (for Lithuania only) 10 EUR
Account administration Free
Account administration, when the client has not logged in to their account or performed a single payment operation in 2 years* 2 EUR/month
For Paysera Bank Georgia clients – 2 GEL
Fee for the transfer / administration of a deceased client's funds 10 EUR
For Paysera Bank Georgia clients – free
* If the account is empty or no money is left after charges, the account will be closed. The client will be informed 2 weeks prior to starting to charge the account and one more time prior to closing the account.


Identity verification

Verify your identity to access all Paysera features. Choose your method based on your requirements:


Client identification case Identification method Important information
Open a personal account Identification via the Paysera mobile app. Register and verify your identity via the Paysera Super App. If visiting a branch for assistance, please bring your mobile device with the app installed. You will need your passport or ID card for verification.
Increase your limits Identification at a Paysera branch If you already have a Personal account and want to access higher limits, you can do so at a Paysera branch. Only your passport or ID card is required; you do not need the mobile app for this process.
We would like to draw your attention to the fact that in our service provision, we are guided by the risk assessment approach and we seek to properly implement the Know Your Customer principle in regard to the client, therefore, prior to opening a Paysera account, we may also ask you to provide additional documents and/or written explanations other than those specified above.



After the client (user) terminates the General Agreement, the remaining balance can be transferred to a bank account in the client’s name or paid in cash at a Paysera branch.